Help Desk Login

Q & A

This page is here to assist users with common computer problems they may come across in the computer labs.
Common questions:

How do I format my disk?
How do I check my school e-mail?
How do I login on school computers?
What if I didn't bring a disk to save my work?
The computer keeps freezing up, what can I do?
I left my disk in the computer, where is it now?

Formatting Disks-
Go to 'Start' > Programs > select 'Command Prompt '> from the DOS window type: 'format a: '> Insert disk and press enter > Press enter again for no label > follow on screen commands.

Checking e-mail

When you register for Grays Harbor College classes, you will automatically receive your own GHC web email account. Your email address will be:  username@chokermail.ghc.edu

(Your username is the first four letter of your last name and the last four digits of your Student Identification Number).

You will receive notices at this email address about important College information: advising and registration dates for the quarter ahead, when tuition payments are due, library and Bookstore hours, all the facts you need to be a successful student. You could also receive information about student clubs, activities, shows at the Bishop Center and much more.

Activate your ChokerMail account today!
If you have questions or technical difficulties, just contact Ralph Hogaboom,
Room 202A, (360) 538-4187, rhogaboo@ghc.edu.

Login Procedure
USERNAME:   This is the first four letters of your last name, immediately followed by the last four digits of your Student Identification Number.
EXAMPLE: John Smith, SID 123-45-6789
Username is: smit6789
 
PASSWORD:   This is the initials of your first and last name, immediately followed by your entire student identification number.
EXAMPLE: John Smith, SID 123-45-6789
Password: js123456789

Saving on Lab computers-
The computers are set up with software that will restore all memory and settings at start up. If you save something to the desktop, when you restart the computer it will be gone! If you need to save information but lack a disk you can save the information to your folder on the server.

STEPS: Choose "Save As" then Click the down arrow accross from "Save in" scroll down and select "Vol3 on 'Instruct'" Double click on the "USERS" folder. Double click on the folder with your name and then "Save". You may access this folder from any computer lab on campus.

Computer Freezes up when working on document-
Software installed on the campus computers seem to lock up the computers when working off the 3 1/2 inch floppy drives. To overcome these problems do not work directly off the disk, but instead save the disk information to "My Documents" and work off of that. Once you are done then save it back to the disk. This will help prevent the computer from freezing up.

I left my disk in the computer-
Sometimes people leave disks in the computers. If a disk is left in a computer the lab assistant will place the disk on the dry erase board at the front of the room. Check the dry erase board for lost disks.

GRAYS HARBOR COLLEGE
1620 Edward P. Smith Drive
Aberdeen, WA 98520

(360) 532-9020
or toll-free (in WA state) 1-(800) 562-4830
Fax: (360) 538-4299

This web site is provided for informational purposes only. The college reserves the right to make changes in content at any time without notice. Please send your questions and comments to
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